Privacy Policy

Last updated: 20 October 2025

1. Introduction

Carimua.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Subscribe to our newsletter or promotional updates

This information may include:

Name and contact information (email address, phone number, WhatsApp link)

Social media and portfolio links (Instagram, TikTok, Linktree, website)

Location or service area

Profile image and sample photos

Description of services and pricing details

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

IP address and device information

Browser type and version

Pages visited and time spent on our site

Referring website information

Cookies and similar tracking technologies (e.g., Google Analytics, Meta Pixel)

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services

Publish your MUA listing and make it searchable for potential clients

Facilitate connections between MUAs and clients

Send relevant updates, promotional information, and notifications

Improve our website, listings, and user experience

Communicate with you about your account and inquiries

Comply with legal obligations

Prevent fraudulent activity and ensure platform security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following circumstances:

With your consent: When you explicitly agree to publish your listing or contact details

Service providers: With trusted third parties who assist us in hosting, analytics, email delivery, or marketing support

Legal requirements: When required by law, regulation, or legal process

Business transfers: In the event of a merger, acquisition, or sale of assets involving Carimua.com

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and login details

Analyze traffic and usage patterns

Provide personalized content and advertisements

Improve our platform’s performance and usability

You can choose to disable cookies through your browser settings, but some site features may not function properly as a result.

7. Your Rights and Choices

You have the right to:

Access and update your personal information

Request deletion of your personal data or listing

Opt-out of marketing communications

Withdraw consent for data processing

Request a copy (data portability) of your information

File a complaint with relevant authorities (under Malaysia’s PDPA 2010)

To exercise these rights, please contact us at hello@carimua.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Once data is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be stored or processed in servers located outside of Malaysia.
We ensure that any such transfers comply with applicable data protection laws and include appropriate safeguards.

10. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children under 18.
If we become aware that we have collected data from a child, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
We encourage you to review this page periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: hello@carimua.com
Phone: +60 11-1512 2019
Address: Selangor, Malaysia